Sunday, January 8, 2012

KitchenAid Food Grinder Attachment: THE PROBLEM

I used this Food Grinder Attachment (FGA) with my Artisan KitchenAid (KA) today and found a major fault. I have seen the same problem described on Amazon.com and other places where reviews can be published. The best description was made by bwalt822 on ChowHound and it can be read in the thread here: http://chowhound.chow.com/topics/759360


The FGA was bought December 2011 so it only applies to the models sold in that time.


Basically, the auger shaft (which looks like stainless steel) is rubbing (as it rotates) against the center hole of the grinding plate (also appears to be stainless steel). The rubbing is causing small metal particles to be ground off, either from the plate or the auger. If no food is run through the FGA, then the metal shavings will stay on the plate. However, once meat juices or small particles are squeezed through the center of the plate, around the auger shaft, the juice (and probably fat) carry the shavings out into the meat. The meat around the center is thus colored grey.




Here is what bwalt822 wrote:
It may seem rather bold of me to say this but I am certain that KitchenAidUSA is wrong about where the grey ooze is coming from. The oil impregnated copper bearing is in the rear of the grinder where the auger shaft sticks through the housing and into the mixer. If this bearing did discharge an oil it would be mixed into the meat and it wouldn't be noticeable.
I used my grinder for the first time last night and I am 100% sure of the source of the ooze that I also experienced. It originates where the metal auger shaft rotates against the metal grinding plates. The ooze is metal dust mixed with fat and oil from the meat being ground. If you look at the shaft where it contacts the grinding plate you will see groves that are formed from the rubbing. Where do you think the metal that used to be where the groves are went? Does anyone notice that this black ooze looks very similar to the black ooze that might be found around a previously clean oiled or greased bearing? You wont get this ooze while grinding dry items like bread crumbs because it falls into the bread crumbs as a very fine powder which isn't as noticeable as drops of what looks like black grease. You also probably wont notice it when grinding very wet items like tomatoes because it will mix in with the juice and thin out to the point where you cant see it anymore. 
In any case if someone were to have the ooze tested I am certain all you would find is steel particles and animal fat. It is also not related to overheating as my grinder and meat was still cold when I finished. The reason that it may take a few minutes for the oozing to start is because enough dust has to be created and it takes a little bit for the animal grease to be pushed out of the center hole and collect the dust.
... 
I read your post [referring to Sunshine842's post] and I'm going to disagree. There is no oil in the grinder to leak and there is no way for oil to be transported from the mixer to the grinder. If there was a problem on the mixer side you would surely see a lot of the black substance on the square drive shaft. The center hole in the grinding plate is the origin of the black substance, I saw it dripping out of there and only there last night. The only place the substance was present was near the interface between the axle and the grinding plate. Oil cannot pass along the metal axle underneath the plastic auger and out through that hole. 
The grinding plate center hole is essentially a poor bushing and i'm guessing the quality of the metal in the axle isnt the highest grade steel either. This machine operates slowly enough to be able to rub metal dust off without making a lot of noise. I hope the issue will go away once the axle seats with the grinding plate. 
Additionally the grooves on the shaft gave a source for the metal dust. It doesn't take much metal dust to turn a little bit of fat black.
 ...
Again, have you actually seen the problem or are you trying to apply your knowledge of a machine shop to a meat grinder? [Again, responding to Sunshine842
I'm not doubting that grease and oil can flow from small holes but why would it only flow through a rotating part and then out of the device that at the furthest point from any possible oil source without flowing anywhere else. The nearest source for the oil is the copper bearing on the other side of the auger and then after that its the mixer itself. I would certainly see it on the side of the auger closest to the copper bearing can purportedly leak small amounts of oil. The small bits of fat wrapped around the auger upstream from area where the leak was visible were still perfectly clean and white which proves that it originates at the metal to metal interface of the grinder plate.
Otherwise the oil would have to leak out of the bearing, travel along the axle, around a tight o ring, then under a very tight fitting plastic piece, then underneath the fat that builds up near the grinding plate, and then out of only the center hole. All the while it leaks nowhere else and leave no trace of a leak on the axle around the bearing. 
I had followed kitchenaidUSA's directions and still had the problem.
...
Ok i just did some testing because I am going to make sausage tomorrow and dont want a bunch of black spots in the sausage. 
I assembled the grinder and then ran it dry for a few minutes. Almost immediately metal dust started dropping from the axel/grinding plate interface and there was a very quiet squeaking noise. There was no "leftover machine grease" anywhere else which shows that KitchenAidUSA is full of it. Then not wanting to run the machine dry for too long I put some crisco on the areas where the metal rubs. It quickly became dirty with the metal dust and eventually melted from the heat. A few minutes after the crisco melted i turned it off, cleaned it and repeated. The next time there did not seem to be as many shavings as I believe what was causing it is being rubbed down. After a few more repeats there a lot less grey ooze and the crisco does not melt very fast which is indicative of less friction and less rubbing. So I think these grinder just need a break in period. 
... 
Yeah Kitchenaid is full of it, their customer service just says whatever will delay customers enough to have the 1 year warranty expire. If they had to admit what the real problem is they would end up doing a recall or shipping out new plates, blades, and augers to anyone that wanted them. Meat heated to the point of carbonizing, lol. It cooks and grinds the meat at the same time saving you hours in the kitchen!!!

13 comments:

  1. I have a brand new machine bought October 2012 in the UK. Just ground my first top quality beef. I had cleaned everything meticulously before the first use. Had exactly the same findings. There is no uncertainty here.
    The square shaft's loose fit into the blade results in surprisingly high amounts of metal shavings pushed out of the centre hole. I have no idea what kind of metal this is and what kind of health hazards it poses.

    Major flaw in the design and/or materials used by Kitchenaid.

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  2. Agree....same thing with me. Just called KitchenAid, they told me I was doing everything right and it will not harm my children. When I asked if I was the only one that had this problem, the rep stated "This is the first I have heard about it and there are no other complaints of the type my research. Nothing is being recalled at this time." Seriously.....have you heard of google??? I have researched it and EVERYONE has the same problem!!! YUCK. I think it's a HUGE health hazard.....they are not taking responsibility. Shame on KitchenAid.

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  3. I tried today for first time the grinder, and I had exactly the same issue, a grey goo coming from the center of the coarse plate, I cleaned the grinder and ran it dry, and I could saw the metallic dust coming from the shaft, as the square part of the shaft ground the back of the coarse plate.

    It is my opinion that ingest metallic shavings, can cause health issues, so I'm returning this accessory.

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  4. Hey excited stuff precise substance your response on.
    best meat grinder

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  5. I used this Food Grinder Attachment (FGA) with my Artisan KitchenAid (KA) today and found a major fault. I have seen the same problem ... emeatgrinder.blogspot.com

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  6. I used the food grinder attachment ( FGA) for the first time last week and I have the same problem. Grey matter were oozing out from the centre of the grinding plate

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  7. Also have the same problem with my Artisan and the grinder. Is there a fix or replacement?

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  8. I'm so glad I saw these reviews. I don't have a meat grinder but was looking into buying one until I saw these reviews!
    I own two KitchAid mixers and both have developed problems shortly after owning!
    My first one, the speed control will not stay in place. They wasnted $90.00 to shop and repair it based on if the problem was what I said it was! I'm sure they would have found something else wrong at a higher cost so I never sent it in. I found a way to stabilize the speed control to a certain degree but have to be very careful with it just in case it slips loose! It's very co fermi g to pay so much for a supposedly name brand machine and it have these major problems so soon afterwards. ( yes, it was after the one year warranty was over)
    My second mixers problem is that the pin that holds the upper mixer and the bottoms shaft together wiggles it way out if not closely watched. I now have to keep a hammer close by to knock it back in when it states coming out. It came out twice before and luckily I was able to google it and put it back together.
    I will NEVER buy another kitchenaid mixer again!! Ever!!!

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  9. I've had the fga for a little bit but now and it worked fine initially. The grey ooze I had only lasted a little bit. But now it's almost like the grinder is slipping...the mixer itself works fine. When I put the shaft into the the holder thing it's really tight....it doesn't just drop in completely like I've seen in videos, I have to shove it in, it can be difficult. Then when I attach it to the mixer it seems like it's all the way in, it's flush and all so I screw the side knob as tight as I can get it. When I turn on the mixer (with the blade, grinding plate, and nut off) it turns fine. When I put the blade and grinding plate on, and barley put the nut on, it slips...I thought I had it fixed and tried to grind some meat tonight and it started slipping, really bad AND it was on speed 1, I didn't get any meat pushed through and the mixer got really hot...any body know what's wrong??

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  10. Find the best essays on is my friend's profile page. Meat grinding machine

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  11. HERE'S THE ANWSWER TO YOUR GREASY OIL ISSUE. YOU ALL ARE TIGHTING THE WHITE KNOB TO TIGHT. ONLY FINGER TIGHTEN IT. CASE SOLVED. The big white wrench is included in the box to loosen it in case it tightened itself while processing. Never use it to tighten.
    You're welcome.

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  12. I have a different problem with the same grinder. I have motor oil leaking out where it is attached to the mixer, AND coming into the grinder itself, contaminating the ingredients of my Cranberry Salad, that has to be ground together. Have used the grinder every Christmas for the same salad, without problem. I do not use the mixer very often these days, but have had no other problems when I do. I need to get this Salad made, to congeal for Christmas. Anybody listening, this time of night?

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